Answers to common questions.
Yes — it's written with pyembroidery, contains genuine stitch/jump/trim/colour-change commands, and is re-validated by reopening the file.
Photographs, gradients and tiny text can't be auto-digitized reliably. StitchFlux flags them and offers manual review instead of faking success.
No. DST only stores stitches and colour-change stops, so we ship a separate colour worksheet with thread codes.
You'll see the exact reason. Admins can retry or refund, and you can request a human digitizer.